Terms of Service
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Welcome to TrueProxies. These Terms of Service ("Terms") govern your access to and use of the TrueProxies website (trueproxies.com) and all related services, including proxy access, API endpoints, and the client dashboard (collectively, the "Services"). By accessing or using the Services, you agree to these Terms and our Privacy Policy, Acceptable Use Policy, and Refund Policy.
If you do not agree with any part of these Terms, do not use our Services.
1. Eligibility
You must be at least 18 years old to use TrueProxies. By creating an account, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using the Services on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
2. Account Registration
To access the Services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at support@trueproxies.com if you become aware of any unauthorized use of your account.
You are responsible for all activity that occurs under your account, whether or not you authorized it.
3. Services
TrueProxies provides residential and datacenter proxy services, including but not limited to:
- Residential IPv4 proxies (Unmetered and GB-Based)
- Residential IPv6 proxies
- Datacenter IPv6 proxies
- Related API access and dashboard tools
The Services are intended solely for lawful purposes. You are solely responsible for how you use them.
4. Acceptable Use
Your use of the Services is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Violations of the Acceptable Use Policy may result in immediate suspension or termination of your account without refund.
5. Payment and Billing
All fees are displayed on our website and are charged at the time of purchase. Prices may change, but changes will not affect active paid plans until renewal.
- Hourly and daily plans are one-time payments and do not auto-renew.
- Weekly and monthly plans auto-renew unless canceled before the renewal date.
- You can cancel auto-renewing plans at any time from your dashboard.
We accept Visa, Mastercard, and cryptocurrency. All payments are processed securely through third-party payment processors. TrueProxies does not store your full credit card details.
6. Refunds
Refunds are governed by our Refund Policy, which is incorporated into these Terms by reference. By purchasing a plan, you acknowledge that you have read and accept the Refund Policy.
7. Free Trial
TrueProxies offers a free trial that provides limited access to the proxy network. No credit card is required. The trial is intended for evaluation purposes only. Abuse of the free trial, including creating multiple accounts, may result in account termination.
8. Intellectual Property
All content, trademarks, logos, and software associated with TrueProxies are owned by or licensed to TrueProxies. You may not copy, modify, distribute, or reverse engineer any part of the Services.
9. Prohibited Conduct
In addition to the Acceptable Use Policy, you agree not to:
- Resell, sublicense, or share your proxy credentials with unauthorized third parties without a reseller agreement
- Attempt to reverse engineer, decompile, or disassemble any part of the Services
- Use the Services to scan, probe, index, or catalog proxy infrastructure (yours or others')
- Interfere with or disrupt the integrity of the Services or related systems
- Circumvent any usage limits, authentication mechanisms, or security features
10. Service Availability
TrueProxies aims for 99.9% uptime but does not guarantee uninterrupted service. We are not liable for temporary unavailability due to maintenance, infrastructure upgrades, force majeure, or third-party service failures.
We may modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.
11. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis, without any warranties of any kind, whether express, implied, or statutory. TrueProxies does not warrant that the Services will be uninterrupted, error-free, or free of harmful components.
Your use of the Services is at your sole risk.
12. Limitation of Liability
To the fullest extent permitted by law, TrueProxies and its affiliates, officers, directors, employees, and agents shall not be liable for:
- Any indirect, incidental, special, punitive, or consequential damages arising out of or related to your use of the Services
- Any loss of profits, revenue, data, or business opportunities
- Any damages resulting from unauthorized access to or alteration of your data
This applies even if TrueProxies has been advised of the possibility of such damages. Our total liability for any claim arising under these Terms shall not exceed the amount you paid to TrueProxies in the 12 months preceding the claim.
13. Indemnification
You agree to defend, indemnify, and hold harmless TrueProxies, its affiliates, officers, and employees from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or connected to:
- Your use of the Services
- Your violation of these Terms or the Acceptable Use Policy
- Your violation of any applicable law or regulation
- Any third-party claim resulting from your use of the Services
14. Termination
TrueProxies may suspend or terminate your account at any time for violation of these Terms or the Acceptable Use Policy, with or without notice. Termination may include deactivation of your account and loss of access to purchased services.
You may terminate your account at any time by canceling all active plans and contacting support.
15. Modifications
TrueProxies may update these Terms at any time by posting changes on our website. Changes become effective 10 days after posting. Continued use of the Services after this period constitutes acceptance of the updated Terms. For material changes, we will notify you via email or dashboard notification.
16. Governing Law
These Terms are governed by [applicable jurisdiction — consult attorney]. Any disputes arising under these Terms shall be resolved in the courts of [jurisdiction].
17. Contact
For questions about these Terms, contact us at:
- Email: legal@trueproxies.com
- Telegram: @trueproxies
